The benefits of workplace diversity greatly outweigh the barriers you may have to cross to get there. Looking at how leaders, managers and nonmanagerial employees view diversity, it. An introduction to culture and diversity in the workplace 2. Cross cultural communication 36 understanding culture and cultural diversity in australia 37. People no longer live and work in an insular marketplace. The equal employment opportunity commission promotes equal opportunity and handles complaints about workplace discrimination. The effects of diversity perspectives on work group processes and outcomes robin j. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the u. Business advantages of diversity in the workplace the united states office of employment predicts that 29 percent of the u. India is a land of unity in diversity where people of different sects, caste and religion live together. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Diversity management is the active and conscious development of a future oriented, value driven strategic, communicative and managerial.
Diversity in the workplace by ba in human resource. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. Examine ourselves as we relate to all forms of diversity. Managing a culturally diverse workforce diversity, equity and.
For decades, the united states has seen an increasing number of immigrants, which has led to a significant increase in cultural diversity in the united states. The term is also sometimes used to refer to multiculturalism within an organization. Importance of cultural diversity in the workplace deputy. By defining key cultural values, employers can better understand their workforce and. Workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. Companies that embrace and value these cultural differences can not only reduce conflict and increase regulatory compliance but also transform cultural diversity into a competitive advantage. Introduction workplace diversity is the issue of people, focus on the differences and similarities that people bring to an organization.
Advertising agencies manage at times to put on a face of a culturally. Beyond the products it sells, services it offers or profits it generates, any organization is defined by the people who work there. The program was also developed to ensure that the message of the scanlon foundations taste of harmony campaign is translated into ongoing action at the enterprise level. Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and.
Reinforcing homogeneity means to avoid or even reject a diverse workforce. This study provides background knowledge on cultural diversity among employees at the workplace and provides measures of organizational. Thus, in india there is unity amidst vast cultural diversity. The shared experiences, training and racialcultural diverse human capital contributes to innovation which has positive results on productivity within organizations. Managing cultural diversity at workplace diva portal. The study will be useful for the companies under discussion nevertheless it shall also be helpful for people who want to know more about workplace diversity, and how to manage it. Thomas harvard university o 2001 by cornell university. Benefits, challenges, and the required managerial tools 2 advantages. It describes the complex physical, sociological or. Study the views of various companies regarding the choice and implementation of workplace diversity. The importance of cultural diversity in the workplace wednesday, september 21, 2016 11.
Diversity, workplace, cultural mentoring, organisation. Pdf the acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering. An inclusive work environment requires a clear understanding of both the inherent and acquired diversity within an organization. The acceptance and management of cultural diversity have been promoted and touted as a positive tool in social and organizational engineering aimed at solving and preventing group dynamics problems in both business organizations and society as well. Diversity has become a trending topic in literature. The impact of workplace diversity on organisations core. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Cultural diversity makes our country richer by making it a more interesting place in which to live. Benefits, challenges, and the required managerial tools 3 where every member must listen and have the chance to speak, are good ways to create dialogues. Cultural diversity also makes our country stronger and better able to compete in the new global economy. But with benefits necessarily come challenges of working. To manage effectively in a global or a domestic multicultural environment, we need to recognize the differences and learn to use them to our advantage, rather than either attempting to ignore. Introduction culture is a word with many shades of meaning.
Diversity management, challenges and opportunities in multicultural organizations patrick a. The way people live in india is reflected its culture. Top 10 diversity issues at work selection partners. Managing cultural diversity the five cultural dimensions highlight the important cultural differences in organizations.
The effects of cultural diversity in the workplace clute journals. Barriers and benefits of diversity in the workplace. Cultural competence to develop cultural selfawareness and take the lead in establishing a twoway process of cultural learning that results in adapting professional interpretations and recommendations to the value system of students disability will be presented as an important component of cultural diversity in these trainings. The study also focuses on barriers encountered by employees for accepting workplace diversity in it sectors in india. Managing diversity well provides a distinct advantage in an era when flexibility and creativity are keys to competitiveness. Inherent diversity is biological traits such as race, gender, and sexual orientation, while acquired diversity is things you gain from experience like religion, cultural experiences, and situations that make an impact on your thoughtprocess. Economic globalization is one of the driving forces of cultural diversity in the workplace. Cultural diversity and information and communication impacts. New paradigm is emerging that places the focus of diversity on integration workplace diversity is important to organizations talent management and leadership development look for the qualities and talents focus on bringing those out rather than on the differences. Just what is meant by cultural diversity presents its own set of theoretical complexities and prob lematic. The manual includes all the materials needed to design and conduct training for. Importance of cultural diversity in the workplace bizfluent.
Federal laws prohibit workplace discrimination in six areas. The impact of cultural diversity on organisational performance may be magnified relative to other sources of diversity. Examine the causes of crosscultural miscommunication and discover effective strategies for more effec tive methods of communicating. Managed well, diversity provides benefits that increase success. Discrimination was the most frequently encountered barrier for accepting workplace diversity, followed by prejudice and ethnocentrism. Issues and challenges harold andrew patrick 1 and vincent raj kumar2 abstract diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. Introduce the topic of diversity increase awareness of the impact of culture in the workplace demonstrate skills for managing a culturally diverse workplace address the matter of gender in the workplace. Choosing from the largest group of candidates will ensure youre hiring a diverse and qualified. Demonstrate an increased understanding of interrelationships among race, culture, and ethnicity. Cultural diversity in the workplace is a result of practices, values, traditions, or beliefs of employees based on race, age, ethnicity, religion, or gender. Managing diversity well provides a distinct advantage in an era when. Cultural diversity and information and communication.
Diversity in the workforce journal of education and human. Culture as problematic a number of authors bemoan the con fusion often made between managing diversity and managing culture. Distinct cultures that are different from each other coexist together in a single country. Cultural diversity is a subject that has been getting growing attention not just internationally but also in sweden in the 21st century. The results demonstrate that cultural diversity does in fact add value and, within the proper context, contributes to firm competitive advantage. This strategy demonstrates our commitment to providing a positive work environment where our diversity is celebrated, and inclusion is a focus for everyone. Explore the required tools for managing workplace diversity. It even affects perceptions of time, which can impact daytoday scheduling and deadlines. Cultural diversity within a workplace is increasingly becoming important as more organisations are embracing it within. Researchers of cultural diversity in organizations must look to alternative theoretical perspectives, such as feminist theories. Recognize the role of stereotypes, assumptions, and other barriers to diversity, and the effect that they can have in the workplace and in our personal lives. Aluko, olabisi onabanjo university, nigeria abstract.
The gap between their clients and is often superficially bridged at the image level by advertising, sales teams and marketing. Because the area of diversity and diversity management is so broad, there was a need to focus mainly on the areas of cultural diversityethnicity and disability. Workplace diversity workforce diversity refers to the composition of work units in terms of the cultural or demographic characteristics that are salient and symbolically meaningful in the relationships among group members ditomaso, post and parksyancy, 2007, p. Managers should implement policies such as mentoring programs to provide associates access to information and opportunities. Just think how boring a meal would be without chinese, mexican, japanese, italian, german, french or indian food. Pdf prospects and challenges of workplace diversity in. Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and innovation.
And cultural diversity in the workplace, while valuable, can sometimes lead to challenges if employers arent aware of the key aspects of the culture and how to address them. Diversity management, challenges and opportunities in. Cultural diversity within a workplace is increasingly becoming important as more organisations are embracing it within the global workforce. Understand the value of diversity and how it relates to the workplace. Culture refers to the 7 essentials of workplace cultural competence. Cultural diversity and organisational performance include.
Cultural diversity, communication, learning, cultural stratifications 1. Cultural diversity is the variety of human societies or cultures in a specific region, or in the world as a whole. The modern workforce is made up of people of different genders, ages, ethnicity, religions, and. This essential guide brings you up to speed on the unwritten rules of communicating, interviewing, mentoring, and coaching within a culturally diverse workplace. Jan 25, 2020 embracing diversity also cuts down on legal costs. Its illegal for employers to discriminate against employees based on their cultural diversity.
Cultural diversity management, diversity at workplace, employee perception, human resource management abstract. A phenomenological study adam evans1 and harika suklun2,3 abstract. Understanding the evolving role of cultural diversity in the workplace for an organization to get its arms around depending on ones culture, for. We are live in an increasingly multicultural society. Our department provides services to nearly every australian, whatever their age, cultural background or personal circumstances. Cultural diversity in the workplace download ebook pdf. Survey results that organisations are slowly awakening to the positive benefits available through a diverse workforce. Workplace diversity and intercultural communication.
The business case for managing cultural diversity 19 stages of diversity management 32 developing your own business case for managing cultural diversity 34 section 2. The importance of cultural diversity in the workplace. The issue of managing cultural diversity is a primary concern for many international organisations. The modern workplace is a mosaic of different ideas, beliefs and opinions, which taken together create an atmosphere of cultural diversity. This site is like a library, use search box in the widget to get ebook that you want.
There are some very positive benefits that can be hard from having a more diverse workforce. The globalization of economies and the migration has dramatically increased opportunities while also affecting organizations in a manner that it. The importance of diversity in the workplace there are clear signs in the latest leadership, employment and direction l. Click download or read online button to get cultural diversity in the workplace book now. And cultural diversity in the workplace is as critical as religious, gender and language diversity. When organizations actively assess their handling of workplace diversity issues, develop and implement diversity plans, multiple benefits are reported such as. Cultural diversity also makes our country stronger.
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